Author(s)

T. Musson

Abstract

The evaluation of instructional software quality T. Musson Department of Computer Studies, Napier University, 219 Colinton Road, Edinburgh, EH 14 ABSTRACT An overview of the issue of software quality is presented, including models of software quality and different approaches to its measurement: this includes well known models such as those of Gilb [1] and Kitchenham [2]. Issues specific to instructional software are then considered with respect to its development, evaluation and characterisation. The framework proposed by Chen [3] is briefly presented and an approach to improving the design of instructional is outlined. INTRODUCTION: THE ISSUE OF SOFTWARE QUALITY. Current approaches to assuring and measuring software quality are predominantly process based rather than product based. There are two major assumptions here: 1) if we look after the process the product will look after itself 2) quality must be built in to a software product, as this

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