Author(s)

W.L. Smith, R.I. Fletcher, E.M. Gray & R.B. Hunter

Abstract

Software process improvement: the route to software quality? W.L. Smith," R.I. Fletcher," E.M. Gray" & R.B. Hunter* "Department of Computer Studies, Glasgow Caledonian University, Cowcaddens Road, ^Department of Computer Science, Strathclyde University, Livingstone Tower, 26 Richmond ABSTRACT The purpose of this paper is to provide a balanced view of software process improvement and its relationship to software quality. The paper looks at the historical background to software development and explores the importance of correct management practices including sufficiency (to lead to rep eatable high levels of software quality). It also discusses leading initiatives in complementary software process engineering and offers an assessment of the value and applicability of current approaches to software process improvement. In particular the discipline of software process assessment is evaluated. The import of utilising software process models and related measurement is also brie

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