Power Sharing, Self-management And Sustainable Communities: Lessons From The UK In New Forms Of Landlord Tenant Relationships
Price
Free (open access)
Transaction
Volume
39
Pages
11
Published
2000
Size
1,130 kb
Paper DOI
10.2495/URS000521
Copyright
WIT Press
Author(s)
P. Bolan
Abstract
Despite two decades of privatisation policies, the Social Housing Sector remains a substantial (23%) proportion of the UK's total stock. During this period many public landlords experimented with different forms of management relationships with their tenants. Many sought more efficient and responsive means of delivering services. They often developed decentralised structures and consultative 'customer care' approaches. A few tried more radical approaches and enabled forms of power sharing and self-management to evolve. They treated tenants as co-partners in producing better services. A ten year research study, using 40 participant observers as diary holders, tracked the practices and processes involved. The findings were encouraging, supporting
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