Author(s)

R. Wallace

Abstract

Off-shore software development - an examination of the process in a transportation environment R. Wallace London Underground Limited, Tlie Basement, Telstar House, Eastbourne Terrace, Paddinyton W2 6LG, London, UK 1. INTRODUCTION in 1988, London Underground embarked upon a complete redevelopment of their computerised train schedule generation and production systems residing as mainframe processes at that time. The development involved the migration to an open systems platform and a complete re-write of the existing code. However, whilst the project was a major development in it's own right, what was more significant was the fact that London Underground utilised the services of an Indian software house to carry out the software conversion, and that this was carried out predominantly in India, project managed directly by London Underground staff. This paper describes the background to this radical departure from the normal approach to developments of the time, firstly from a

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