Author(s)

Guido Capaldoa & Giuseppe Zollob

Abstract

The paper presents a method to elicit individual knowledge from verbal judgments. Usually verbal representation, such as discourses, explanations, dialogues, are ambiguous. The method was developed for the evaluation of competences of professional workers in a large R&D company. The model was developed in two phases. The aim of the first phase was to define the set of competences and their explicative force in the evaluation process. According to the model, the evaluation is carried on by a network of evaluators, who evaluate the competences expressed by individuals in situations they manage during their activity. Th

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