Author(s)

D.R. Lawrence, H.U. Shah & P.A. Colder

Abstract

End user computing (EUC) is an activity that provides a significant proportion of the computerised information systems now developed for business. We refer to published work which supports the concept of EUC, expresses concern about the quality of EUC outcomes, and addresses the measurement of the success of EUC. We describe a research model which is designed to enable the measurement/prediction of the impact that changes to selected contributing factors (i.e. IT skills, IS/business knowledge, tool support characteristics, and role/authority) make on the qualit

Keywords