Author(s)

G. Born

Abstract

A language for modelling quality processes G. Born European Business Consulting Group, EDS-Scicon, Pembroke House, Pembroke Broadway, Camberley, Surrey ABSTRACT Software quality management is shifting its emphasis from quality systems to quality processes. Ironically, this has resulted from the success of system- based initiatives such as Tick-IT, which emphasise the documentation and control of quality systems in software engineering. However, such approaches do not address the need to improve software quality, once the quality system is established. To provide a basis for quality improvement, there is much work at present on understanding the processes of software development. Unfortunately, most of this has been a compilation of existing work, following a wide range of approaches, and without a standardised methodology for analysing and describing the processes which effect quality. This paper describes a modelling language developed to avoid these problems. Based on a

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